Trustpilot reviews
Click on the links below to read our analysis of Trustpilot reviews.
Each report is based on an analysis of thousands of reviews using topic modelling to identify important metrics discussed by reviewers. We then use sentiment analysis to assess how well the brand performs.
We feel that this analysis is more insightful than just relying on the overall star rating as it provides a lot more detail on what is good and not so good about the product or service. In addition, reviewers will often point out a weakness while still leaving a 5 star rating. This is important insight that is often overlooked.