Measuring up online estate agents
Michael Wagstaff • 26 May 2022
How do Purplebricks, Strike and Yopa perform?
The use of online estate agents has increased recently as sellers look to save money. About 1 in 12 properties are now sold through an agent that exists exclusively online.
But are they any good and are the savings worth it?
In this research we have analysed thousands of Trustpilot reviews relating to the three biggest online estate agents to see what their customers really think.
The huge volume of data available through consumer comments, reviews and surveys can make cutting through the noise difficult. In this article we discuss how text analytics combined with human expertise can uncover the insight.
Market research agencies are going all in on AI based models to generate next level consumer insight. But are these just more illusion than substance?
With the online survey already on the ropes due to poor quality, has data science finished it off?
Research agencies are pinning their futures on AI. Are they right to do so or are we missing trick by ditching the human?
Online surveys suffer from fake, ill considered and unrepresentative responses. What can be done to improve their reliability? Triangulation is the key.
With so many agency panels riddled with fake respondents resulting in poor quality data, are we witnessing the end of the online survey?
With the January transfer window closed, we run our predictive model to work out the probabilities of where each team will finish in the final Premier League table.
In this latest article in our series on the power of text analytics we look at how sentiment analysis can be used to really understand what customers think about product offerings.
The true value of review sites lies in going beyond the stars and analysing what reviewers are actually saying.
Start making sense of customer review and feedback data by using text analytics. In the first of a series of articles we discuss how it can help your business.