Leading the Whey

Michael Wagstaff • 22 June 2022
In this report we analyse thousands of Trustpilot reviews to provide insight on the performance of Bulk, Myprotein and Protein Works. 

These are three of the best known providers of nutritional and fitness related supplements such as protein powders, shakes, bars and vitamin supplements .

We use topic modelling to identify the metrics that are important to reviewers and sentiment analysis to measure performance on these. 
by Michael Wagstaff 8 April 2025
The huge volume of data available through consumer comments, reviews and surveys can make cutting through the noise difficult. In this article we discuss how text analytics combined with human expertise can uncover the insight.
by Michael Wagstaff 10 March 2025
Market research agencies are going all in on AI based models to generate next level consumer insight. But are these just more illusion than substance?
by Michael Wagstaff 3 March 2025
With the online survey already on the ropes due to poor quality, has data science finished it off?
by Michael Wagstaff 24 February 2025
Research agencies are pinning their futures on AI. Are they right to do so or are we missing trick by ditching the human?
by Michael Wagstaff 12 February 2025
Online surveys suffer from fake, ill considered and unrepresentative responses. What can be done to improve their reliability? Triangulation is the key.
by Michael Wagstaff 11 February 2025
With so many agency panels riddled with fake respondents resulting in poor quality data, are we witnessing the end of the online survey?
by Michael Wagstaff 6 February 2025
With the January transfer window closed, we run our predictive model to work out the probabilities of where each team will finish in the final Premier League table.
by Michael Wagstaff 5 February 2025
In this latest article in our series on the power of text analytics we look at how sentiment analysis can be used to really understand what customers think about product offerings.
by Michael Wagstaff 23 January 2025
The true value of review sites lies in going beyond the stars and analysing what reviewers are actually saying.
by Michael Wagstaff 17 January 2025
Start making sense of customer review and feedback data by using text analytics. In the first of a series of articles we discuss how it can help your business.
Show More